Cindy Allen-Fedor, RN, MPA, CPHQ

Ms. Allen-Fedor has over 30 years of leading-edge expertise in creating and managing effective medical management and credentialing programs in hospitals, health plans, patient-centered medical homes, and other healthcare organizations. She is an experienced surveyor and an NCQA faculty member, and as a consultant, has guided several organizations to NCQA accreditation and certification.

At Managed Healthcare Unlimited (MHU) Ms. Allen-Fedor leads clinical and administrative staff during audits and advises special projects, including program development.

Prior to joining MHU, Ms. Allen-Fedor consulted for Professional Practice Concepts, LLC, on such diverse projects as patient-centered medical homes, interim survey preparation, NCQA UM/CR and CVO certification, health plan accreditation, and programs in health/wellness and complex case management and disease management. She also served as executive vice president for Metro Health Hospital/Ambulatory Network in Michigan.

In addition to her nursing degree, Ms. Allen-Fedor earned a master's degree in public administration from Western Michigan University. She is NCQA certified as a health care quality professional (CPHQ) and has NCQA patient-centered medical home content expert certification (PCMH CEC).

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