Faculty

ROSE LEIDL, RN, BSN – Founder and President, Managed Healthcare Unlimited, Inc.

Ms. Leidl has over 28 years of broad-based experience working with major health insurers and regulators. She actively participates in audits and investigations that reshape policies regulating managed care and has co-authored definitive technical assistance guides, which have become standard references for industry reviews. Prior to founding her firm, Ms. Leidl served as a critical care nurse, consulted for HCFA (now CMS), served as a NCQA-certified HEDIS compliance auditor, and worked for major health plans.

PATRICIA SCHANO, MEd – Vice President, Managed Healthcare Unlimited, Inc.

Ms. Schano has over 30 years of executive-level experience in the assessment of quality and compliance within health care delivery systems. Prior to joining the firm, she led health care analysts, statisticians, and programmers in research projects and served as an NCQA-certified HEDIS compliance auditor.

CHRISSY HSIEH, MD, JD – Medical Director, Managed Healthcare Unlimited, Inc.

Dr. Hsieh has a strong managed care background and offers a legal perspective on compliance issues. Prior to joining the firm, she worked for the California Department of Health Care Services for 11 years as a consultant and expert witness. She also served as a family practice physician in a managed care environment.

CINDY ALLEN-FEDOR, RN, MPA, CPHQ, ACM, PCMH CECed –  Director of Clinical Operations, Managed Healthcare Unlimited, Inc.

Ms. Allen-Fedor’s expertise in creating, managing, and auditing medical management programs spans 30 years. Prior to joining the firm, she consulted for major healthcare firms on NCQA audit preparation, credentialing, accreditation, and certification. She has also developed programs in complex case management, disease management, and health and wellness. She currently serves as a faculty member for NCQA.

ANNALISA A. ALMENDRAS, PsyD –  Director of Behavioral Health Operations, Managed Healthcare Unlimited, Inc.

Dr. Almendras has a rich background in behavioral health with over 13 years of experience as a practicing psychologist, consultant, and instructor. Her comprehensive scope of practice includes adults with complex mental health histories and at-risk youth. She currently serves as project lead for the firm’s California Mental Health Parity & Addiction Equity Act (MHPAEA) review project.

BRUCE HOFFMAN, MBA, PhD – Director of Survey Operations, Managed Healthcare Unlimited, Inc.

Dr. Hoffman’s decades-long experience in managed care includes senior level regulatory oversight positions for both state and health plan operations with an emphasis on auditing and monitoring, respectively. His subject matter expertise emphasizes grievances and appeals and compliance management.

ROGER K. DIEMERT, MD – Senior Consultant, Managed Healthcare Unlimited, Inc

Dr. Diemert is an internal medicine specialist with extensive leadership experience in various managed care environments. He participates in routine and focused audits, serving as an onsite medical authority in the areas of quality management, medical management and continuity/coordination of care.

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